It is important to understand your rights as an owner of a service dog.
The Americans with Disabilities Act (ADA) was amended in 2010 to include language regarding service dogs. These dogs are allowed to accompany their holders into all venues that are open to the public.
Though service dogs have unfettered access to public facilities, handlers must take full responsibility for the behavior of their dogs.
- Individually trained to do work or perform tasks for people with disabilities.
- Allowed into government, business, and nonprofit facilities that are generally open to the public. There are limitations on case-by-case situations.
- Under control of the handler, including proper harnesses and leashes.
It is of the utmost importance that your dog is well-behaved and on a leash. This is why we invest so much time and energy into training your service dog.
The laws surrounding service dogs are complex. Let us help you navigate the do’s and don’ts of service dogs.
For a more detailed description of these laws, please take a moment and read this helpful explanation provided by Anything Pawsable. You can also reference the Americans with Disabilities Act.
Myth
Businesses can deny service dogs because of customer fear of dogs or animal allergies.
Fact
Handlers with certified service dogs must be provided with proper accommodations regardless of these concerns.
Myth
Service dogs must wear a vest or something that distinguishes them as certified service dog.
Fact
Physically identifying a service dog is not required. Though it is in the best interest of handlers to provide the proper documentation of certification, it is not required.
Myth
As soon as a handler declares that a dog is a “service dog,” she cannot be denied accommodations anywhere by any business owners.
Fact
While handlers are not required to provide documentation of their service dog’s certification, business owners can deny service based on 1) the handler’s inability to control the dog and 2) the dog defecating or urinating inside the business property. If a dog meets these exceptions, the handler has the right to obtain goods and services, but the dog will not be allowed on the premises.
Myth
Restaurant owners can deny service to an individual who uses a service dogs because of health code violations.
Fact
Restaurants are open to the public and therefore must comply with ADA regulations.
